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Privacy Policy

Effective Date: June 1, 2026
Last Updated: July 11, 2026

 

At Transform Inc. ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our facility, use our services, contact us, or visit our website.

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By using our services, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Address

  • Email address

  • Telephone number

  • Driver's license information (when necessary)

  • Insurance information

  • Vehicle identification number (VIN)

  • Vehicle registration information

  • Payment and billing information

Vehicle Information

  • Vehicle make, model, year, and license plate number

  • Service and repair history

  • Diagnostic and inspection results

  • Photos of vehicle damage for repair estimates and insurance claims

Website Information

If you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide automotive repair, maintenance, and collision repair services

  • Process estimates and invoices

  • Communicate regarding appointments, repairs, and service updates

  • Process payments

  • Coordinate with insurance companies when authorized

  • Respond to customer inquiries

  • Improve our services and customer experience

  • Comply with legal and regulatory obligations

  • Protect against fraud, theft, and unauthorized transactions

3. Information Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

Service Providers

Third-party vendors that assist with:

  • Payment processing

  • Appointment scheduling

  • Customer communication

  • Website hosting and maintenance

Insurance Companies

When necessary to process claims, repairs, and related services.

Legal Requirements

We may disclose information when required by law or in response to:

  • Court orders

  • Subpoenas

  • Law enforcement requests

  • Regulatory requirements

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain customer and vehicle records for as long as necessary to:

  • Provide services

  • Maintain warranty records

  • Comply with legal and tax requirements

  • Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or destroy it in accordance with applicable laws.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Remember user preferences

  • Enhance user experience

You may adjust your browser settings to refuse cookies, though some website features may not function properly.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request information about how your data is used

  • Opt out of certain communications

To exercise these rights, please contact us using the information below.

8. Text Messages and Marketing Communications

If you provide your mobile phone number, you may receive:

  • Appointment reminders

  • Service notifications

  • Estimate updates

  • Customer service communications

Marketing messages will only be sent where permitted by law and, when required, with your consent.

You may opt out of marketing messages at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will take reasonable steps to delete the information.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of these external sites.

We encourage users to review the privacy policies of any third-party websites they visit.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website and become effective upon posting.

The "Last Updated" date at the top of this policy will indicate when changes were made.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Transform Inc.

Address: 1301 S 4th St, Allentown, PA 18103
Phone: (484) 221-9148
Email: info@transfromauto.shop
Website: https://www.transformauto.shop

 

By using our services, you acknowledge that you have read and understood this Privacy Policy.

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